Report a case
Tell us what happened. It takes about 15–20 minutes. You can go back to any step before submitting.
Required step: file a police reportPlease also file a report with the police or another competent authority where you are located. Crypto platforms act only on requests from law enforcement. Where to report in your country
Step 1 of 5 · Contacts
What happens next
- You receive a case number and an email with next steps.
- Our analyst reviews your case within 3 business days.
- If we can help, you receive an offer and a service agreement.