Terms of Service
Last updated: November 2026
Our services
Heemera provides blockchain analysis, analytical reports and draft requests to crypto platforms. Submitting a case does not create an agreement; services are provided under a separate written agreement.
No guarantee of recovery
Heemera is not a law enforcement agency and cannot freeze or return assets on its own. The outcome depends on the actions of law enforcement agencies and crypto platforms, and recovery is not guaranteed.
Your obligations
You must provide accurate information and file a report with law enforcement where you are located.
Fees
Fees are set out in the service agreement. A success fee, where agreed, is payable only upon actual recovery.
Official channels
Heemera communicates only through the channels listed on the Contacts page. We are not responsible for communications from anyone impersonating Heemera.
Governing law
These terms are governed by the laws of the Republic of Uzbekistan.